Privacy policy

Last updated: July 28, 2026

This Privacy Policy describes how Appliances Americana ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from https://appliancesamericana.com (the "Site").

By using our Site and Services, you agree to the terms described below. If you do not agree, please do not use our Services.

Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations. Any changes will be posted here with an updated "Last Updated" date.

What We Collect
We collect personal data in the following ways:

Information You Provide:

  • Name, address, phone number, email
  • Billing and shipping address
  • Order history and purchase details
  • Messages or support inquiries

Information Automatically Collected:

  • Device type and browser
  • IP address and location
  • Pages viewed and interaction behavior
  • Cookies and session identifiers

Information From Third Parties:

  • Payment processors (e.g., Shopify Payments, Affirm, Acima)
  • Marketing and advertising tools (e.g., Google Ads, Meta)
  • Analytics tools (e.g., Shopify, Google Analytics)

How We Use Your Information
We use your data to:

  • Process and fulfill your orders
  • Communicate with you (order updates, customer support)
  • Improve our website and services
  • Provide financing options
  • Detect fraud and ensure account security
  • Show personalized promotions or product offers

SMS / Text Messaging
With your consent, we may contact you via SMS text message regarding your orders and services, including delivery updates, appointment confirmations, invoices, and service reports. Consent to receive SMS messages is collected in person at the time of your purchase or service request and is not a condition of any purchase. Message and data rates may apply, and message frequency may vary. You can opt out at any time by replying STOP, or reply HELP for assistance. We do not share or sell your phone number with third parties for their own marketing purposes.

Sharing Your Information
We may share your personal data with:

  • Shopify (our e-commerce platform)
  • Payment processors (e.g., Shop Pay, PayPal)
  • Shipping providers
  • Marketing and advertising platforms
  • Service providers under contract (e.g., IT support, analytics tools)

We do not sell your personal information. We do not share mobile phone numbers or SMS consent with third parties or affiliates for their marketing purposes.

Cookies and Tracking
We use cookies to:

  • Remember your preferences
  • Track usage for analytics
  • Improve your experience on the site

You can manage cookie preferences in your browser settings. Disabling cookies may affect site functionality.
For Shopify-specific cookie usage, visit: https://www.shopify.com/legal/cookies

Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal data from children. If you believe your child has provided personal information, please contact us.

Your Rights
Depending on your location, you may have the right to:

  • Access or request your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time
  • Opt out of marketing communications

To exercise these rights, contact us at: appliancesamericana@gmail.com

Security and Retention
We implement reasonable safeguards to protect your data. However, no method is 100% secure. We retain personal information only as long as necessary to fulfill business or legal obligations.

International Users
Our site is operated in the United States. If you are accessing from outside the U.S., your data may be transferred and stored in the U.S. by our platform providers (e.g., Shopify).

Contact Us
For any privacy-related questions, data requests, or complaints:
Appliances Americana
Email: appliancesamericana@gmail.com
Address: 5320 Silver Star Rd. Orlando, FL 32808, United States